How can we help?

Questions, problems or feedback about MenuIQ: email us and a person on the team will reply. [email protected]

Your account

Change your email or password, or delete your account, in the app: Settings → Login details. Deleting your account can’t be undone.

Subscriptions and scan packs

Manage or cancel a subscription in the app: Settings → Manage or cancel subscription. On iPhone you can also manage it in your Apple Account’s Subscriptions settings. New iPhone or reinstalled the app? Tap Restore Purchases on the plans screen.

Allergen and dietary results

If a result looks wrong, email us the restaurant and the dish and we’ll take a look.

Restaurants

Questions about your restaurant’s MenuIQ menu or account: email us and include your restaurant’s name.

Allergen and dietary information is AI-generated and may be incomplete — always confirm with the restaurant.

Policies